PRIVACY POLICY

Your trust is our priority. In order to constantly improve your experience, we collect data on your browsing and use of the airetaventure.com site. We guarantee total protection of this personal data. Your customer experience is and will remain completely secure. In accordance with current legislation, we would like to detail the collection and use of your data.

1. IDENTITY OF THE DATA CONTROLLER

Air et Aventure, a SAS (simplified joint stock company) with capital of €10,000, registered with the Grenoble Trade and Companies Register under number 419 505 904, whose registered office is at 283 Chemin des Longs Prés, 38660 Lumbin (France). The site is hosted by OVH :

SAS with capital of €10,174,560

RCS Lille Métropole 424 761 419 00045

Code APE 2620Z

VAT NUMBER: FR 22 424 761 419

Registered office: 2 rue Kellermann - 59100 Roubaix - France

OVH SAS is a subsidiary of OVH Groupe SA, a company registered in the Lille Trade and Companies Register under number 537 407 926, with its registered office at 2, rue Kellermann, 59100 Roubaix.

Director of publication: Michel Paulin

This site is hosted by OVH SAS 2 rue Kellermann - 59100 Roubaix - France

In accordance with the amended French Data Protection Act of 6 January 1978, you have the right to access, rectify and delete any personal data concerning you. You may at any time find out what data we have on file and request that it be corrected, blocked or deleted. If you wish to object to the capture, processing or use of all or part of your data by Air et Aventure in accordance with this data protection policy, you may send your objection by e-mail to info@airetaventure.com or by post to the following address, 283 chemin des long prés 38660 Lumbin, providing your full name, postal address and valid proof of identity.

2. DEFINITION OF PERSONAL DATA

Personal data is concrete or personal information relating to a specific or identifiable individual (e.g. your name, telephone number, address and all the basic data entered when creating your customer account). Non-private data (‘pseudonyms’) is information relating to a specific person or account which is not sufficient to identify that person.

3. DATA COLLECTION

We collect and record data about your browsing activities when you access airetaventure.com, when you:

- Browse the site

- Fill your shopping basket

- Create an account

- Place or return an order

- Subscribe to an alert or newsletter

- Write a product review

- Fill in a form

- Contact customer service

- Log out

This data is collected in particular through the use of cookies in accordance with current legislation, as well as when a customer account is created. Unless otherwise stated, the information requested when a customer account is opened is mandatory in order to process an order. The information collected includes (depending on your use of the site): your name, your e-mail address, your physical address, your telephone number, your browsing history, your browser, the device used to access the site (mobile or desktop), the referrer URL (link through which you arrived at airetaventure.com).

4. USE OF DATA

The information we collect is used to:

- Improve your overall experience on A et A

- Facilitate the management of your account

- Keep you informed of new products

- Contact you

- Keep you informed of the progress of your orders

- Conduct satisfaction and opinion surveys

- Provide you with personalised advertising content

- Prevent and prevent fraud

- Improve our customer service and your care

- Get to know you better and provide you with a personalised offer

In general, the personal information that you agree to provide us allows you to place an order on airetaventure.com and enables us to provide our online sales service, administer our platform and improve our marketing policy.

5. FRAUD PREVENTION

Air et Aventure reserves the right to check the personal details provided when placing an order and to take all necessary measures to verify that the account debited is indeed that of the person placing the order. In order to avoid fraudulent payments, proof of identity and/or address may be requested. Air et Aventure reserves the right to cancel any order not satisfactorily verified.

6. TRANSMISSION OF DATA TO THIRD PARTIES

Your personal information will only be passed on to third parties if authorised by law and for the purposes of fulfilling and invoicing your order, or for Air et Aventure's own marketing purposes, or if you have given your prior consent. The service providers we use (transporters, banks, hosts, etc.) only receive the data required to fulfil your order or our contract.

Within this framework, they may use this data solely for the purpose of carrying out their mission. We only share your personal data with trusted partners who enable us to provide our services, as long as they agree to keep this information confidential. We are the sole owners of the information collected on airetaventure.com: your personal data will not be sold, exchanged or passed on to another company without reason or without your consent, outside the scope of use defined above.

Your personal data may be shared with authorised bodies as part of preventive or punitive investigations against illegal activities, fraud, hacking, breaches of our terms of use and situations involving potential threats to the physical safety of any person or when we are required to do so by law.

Non-private information may be passed on to third parties for marketing, advertising or other purposes.

7. NEWSLETTER AND ALERTS

We send a newsletter and personalised alerts in the form of e-mails or SMS messages when you subscribe to these promotional messages. If you no longer wish to receive promotional messages, you can unsubscribe at any time in the ‘My Subscriptions’ section of your Account or by clicking on the unsubscribe link at the foot of each promotional e-mail or in each promotional SMS. Unsubscribing from promotional messages will not stop service communications (order status, etc.).

8. ADVERTISING BANNERS

In order to keep you informed of news and products that may be of interest to you, we use the data collected during your visit to display advertising banners on other sites that you visit. This data is generally processed using cookies, pixels or web beacons. Our aim is to make our advertising offer more personal and relevant to the products that have previously interested you. In this context, we only use pseudonymous data: no personal data is stored in cookies (see section 9).

9. MARKET RESEARCH, SATISFACTION AND OPINION SURVEYS

The data used for studies and surveys, collected on the site or sent via a form, is not used for advertising purposes. Nor is it passed on to third parties or published. If you take part in a survey, you will be informed of how your information will be processed and used. You may at any time object, in whole or in part, to the processing of this information by contacting Air et Aventure using the contact details given at the top of this page.

10. COOKIES

Cookies are small files stored on your device (computer, tablet, telephone) that collect various data to enable exchanges with our system via your Internet browser. There are two types of cookie: session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored for a variable period of time even after you close your browser. Cookies make browsing easier (for example, by pre-filling in your login details or saving your basket from page to page), improve data processing security and provide a better, more personalised shopping experience (recommendations based on your history, etc.).

Cookies are not essential for browsing airetaventure.com. However, the operation of the site and our services may be limited by the absence of cookies. You can set your browser to allow cookies to be stored only with your permission (see your browser's help file for instructions). If you only wish to refuse cookies from our service providers and partners, you can select ‘block third-party cookies’ in your browser settings.

Cookies enable our system to recognise regular visitors when they access the site, but no personal information is stored in these files. They only record pseudonymous data and communicate with the site in encrypted form.

11. PROTECTION OF INFORMATION

We implement a variety of security measures to preserve the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

12. LOG FILES

Every time you access airetaventure.com, your browser transmits usage data which is recorded in server log files (‘logs’). The data recorded contains the following information: date and time of consultation, pages of the site consulted, IP address, URL referrer, volume of data transferred, information on the version of the browser used.

We analyse this data for the purposes of server maintenance and optimisation, and to improve the site and related services. It also enables us to detect errors and correct them before they have an impact on the user experience. Finally, this data enables us to prevent Denial of Service (‘DDoS’) attacks, which can render a site inoperative for a short time by saturating it with requests.

13. SECURE DATA TRANSMISSION

Your personal information is systematically encrypted before being transmitted to our service providers and when you connect to your customer account. We use the TLS (Transport Layer Security) and SSL (Secure Socket Layer) protocols to secure your data. In addition, we use technical and organisational measures to secure our website and other systems against the loss, destruction, access, modification or distribution of your data by any unauthorised person.

14. CONSENT

By using airetaventure.com, you consent to this Privacy Policy.